Companies should seek to capitalize on the benefits of RPA for the entire organization. A Robotic Operations Center (ROC) is the best way to ensure that your RPA initiative is successful in the long term, thus monitoring and supporting robots becomes fundamental factors, as processes are subject to change and their strength digital work cannot stop.
It is important that companies start thinking about the ROC from the first RPA implementation day, because when they reach their bots goals, there will be no headaches with support.
