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Robotic Process Automation

RPA - Robotic Process Automation

RPA is a technology that is mature enough for the challenges of companies of all types and sizes. Unlike creating software from scratch, implementing a RPA project means creating robot software to mimic the actions that a person performs on existing systems, executing any process. The more repetitive the process, the better the benefit and the greater the success in implementing the RPA. It is a technology that safely simulates mouse actions, typing on systems, accesses databases, verifies content on the screen, browses websites, handles e-mails, and integrates with other systems on the network and in the cloud via APIs.

Resources needed for an RPA solution.

Easily simulate actions that mimic the execution of manual processes.

Provide resources for remote monitoring of execution, in real time.

Ability to run the process continuously with or without user supervision.

Ensure operation security, not only in relation to data, but also in relation to the credentials used.

Offering ways to evaluate conditions in a process, making deviation decisions or repeatedly executing a list of actions.

Ability to receive parameters from other systems or users to perform the process.

Development with low or no coding, privileging the participation of the user who knows the process.

Support working with different data structures and files (Database, spreadsheets, XML, JSON).

And how do we implement it?

Some important tips

Research by the large consultancies in the market indicate that the best results with the RPA initiatives occur when the business user is placed centrally in the project, with the control of the bots and the monitoring of your process. The involvement of TI, COE or ROC occurs only from the need for changes or maintenance of the bots.

Think about the Governance of your bots from the 1st day of your RPA implementation.

Without governance actions, the gain obtained with the RPA will be compromised.

Your users know the process, so let them monitor the bots.

The RPA solution must consider the business platforms, so your robots may need to be developed in different technologies.

Ensure that users, IT and your CoE have customizable Dashboards to view process indicators.

Access to monitoring must always be at hand, allowing ease and agility in unexpected situations.

Applications for RPA

All RPA tools on the market have characteristics that are common among them and others that can differentiate them. If you already have a contracted solution or are still looking for an alternative, it is important to look for successful cases that indicate where RPA can be successfully applied.