RPA is a technology that is mature enough for the challenges of companies of all types and sizes. Unlike creating software from scratch, implementing a RPA project means creating robot software to mimic the actions that a person performs on existing systems, executing any process. The more repetitive the process, the better the benefit and the greater the success in implementing the RPA. It is a technology that safely simulates mouse actions, typing on systems, accesses databases, verifies content on the screen, browses websites, handles e-mails, and integrates with other systems on the network and in the cloud via APIs.
Research by the large consultancies in the market indicate that the best results with the RPA initiatives occur when the business user is placed centrally in the project, with the control of the bots and the monitoring of your process. The involvement of TI, COE or ROC occurs only from the need for changes or maintenance of the bots.
All RPA tools on the market have characteristics that are common among them and others that can differentiate them. If you already have a contracted solution or are still looking for an alternative, it is important to look for successful cases that indicate where RPA can be successfully applied.
